Have you ever been part of a loan process before? If you have been a lender you know how much work can go into this process. What you may not know is that how you behave as a borrowing institution can make or break your reputation as a museum professional. We work in a very small world, and the right behavior can build a solid reputation that will pass muster with some of the most strict lenders. A bad reputation will keep your institution from getting loans in the future and will affect all sorts of peer-to-peer relationships throughout your work. I hope this episode helps you think through some of the key concepts when borrowing works from other institutions because no organization is too small to manage loans if they do it properly.