No More with Less

Long before COVID caused a full stop, museums were pulling back on staffing and ramping up on programming. In the last few years, there have been protests by museum workers, union organizing, and massive drops in morale at museums everywhere. Now with the mass layoffs and social justice movements of 2020 people are speaking out about the toxic work environments that cause burnout, alienation, and an unprecedented exodus from our industry. There has to be a new way forward and it means stopping the culture where the expectation is to always do more with less. Museums need to create space for people to feel successful in their role, and to understand what other people contribute. We cannot do that if we continue to push people to the point of burn out and animosity. In this episode, I explore what I see as some of the biggest issues with old strategies and how I think we can start finding a new direction.